Our support hours Monday to Friday, from 10.00 to 17.00 (UTC+2 / +3) but not limited. Support Staff will do the best to provide support within 24 hours.
- Fast and effective support
- Regular updates
- Bug fixes when detected
- Minor customizations
- Usage and configuration instructions on templates
- Video tutorials on general subjects
- Documentation on general subjects
- Questions and requests in "English"
- Informative and well described questions and requests
- Technical and administrative details and credentials when asked
- Joomla! compatible and non-problematic server environment
- Latest and officialy supported Joomla! versions
- No questions, requests, bug fixes or customizations for 3rd party extensions